We’re very sorry, you’ve reached this page and will do our best to solve your issue as soon as possible.
There’re many general issues mainly caused by two reasons: documentation has not been followed carefully or there’re third party plugins that conflict with our theme.
Providing your wp-admin credentials and your website URL can help us solve your issue sooner.
Before submitting a ticket, please make sure you’ve done the following:
1. Check Theme Documentation
Please make sure, you’ve checked Theme Documentation before submitting a new ticket.
2. Check FAQ
Please check our FAQ. You may find your answer there.
3. Disable Third Party Plugins
We do not provide support for third party plugins. Please disable any plugins that are not required or recommended by our themes.